Improvement and Dissemination of Bcm Based on the Lessons of the Great East Japan Earthquake

Abstract eng:
For the resilience of Japanese economy, business continuity management (BCM) of industries is indispensable. Japanese industries have sequentially faced the serious concern of disruption of important business since the Great Hanshin-Awaji Earthquake in 1995. Since 2015, Japanese government issued several guidelines of BCM for enterprises and public organizations. Among the disasters which occurred afterwards, the Great East Japan Earthquake (GEJE) in 2011 was the most serious incident for business continuity. Japanese industries and government should utilize the lessons of the GEJE and execute effective countermeasures, including improvement and maintenance of BCM. The revision of BCM guidelines by the governmental organizations were appreciated as a part of the efforts. “Supply chain management” and “substitute strategy” seems to be most important aspects to revise existing BCM of companies. As for the small and medium-sized companies, dissemination of BCM is necessary especially for those which compose important supply chains. However, it is not an easy task until now. The author performed hearing surveys in damaged companies of the GEJE which achieved early restoration. Regardless of whether those companies had business continuity plans (BCP) or not, top management was required to recognize the allowable time of customers, have an image of alternative site and take quick actions to restore their business. On the other hand, BCP documents was effective only if the employees mastered them well, and the simpler BCP documents seems to be better for long-term management. Therefore the author believes top management’ recognition of the critical element of BCM and personnel training/exercises of BCP to employees should be more emphasized.

• Export as: BibTeX | MARC | MARCXML | DC | EndNote | NLM | RefWorks
• Add to your basket