000020800 001__ 20800
000020800 005__ 20170119130211.0
000020800 04107 $$aeng
000020800 046__ $$k2014-09-22
000020800 100__ $$aJašek, Roman
000020800 24500 $$aDifferences between ITIL® v2 and ITIL® v3 with respect to service strategy and service design

000020800 24630 $$n11.$$pProceedings of the international conference on numerical analysis and applied mathematics 2014
000020800 260__ $$b
000020800 506__ $$arestricted
000020800 520__ $$2eng$$aITIL, Service Strategy, Service Design, Changes in ITIL, Life Cycle, Service Management.

000020800 540__ $$aText je chráněný podle autorského zákona č. 121/2000 Sb.
000020800 653__ $$a

000020800 7112_ $$aInternational conference on numerical analysis and applied mathematics 2014$$cRhodes (GR)$$d2014-09-22 / 2014-09-28$$gICNAAM2014
000020800 720__ $$aJašek, Roman$$iKolčavová, Alena$$iŠvejda, Jaromír$$iKrálík, Lukáš
000020800 8560_ $$ffischerc@itam.cas.cz
000020800 8564_ $$s137501$$uhttps://invenio.itam.cas.cz/record/20800/files/550016_1.pdf$$yOriginal version of the author's contribution as presented on USB, paper 550016_1.pdf.
000020800 962__ $$r20333
000020800 980__ $$aPAPER