000020801 001__ 20801
000020801 005__ 20170119130211.0
000020801 04107 $$aeng
000020801 046__ $$k2014-09-22
000020801 100__ $$aJašek, Roman
000020801 24500 $$aDifferences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation

000020801 24630 $$n11.$$pProceedings of the international conference on numerical analysis and applied mathematics 2014
000020801 260__ $$b
000020801 506__ $$arestricted
000020801 520__ $$2eng$$aITIL, Service Operation, Service transition, Changes in ITIL, Life Cycle, Service Management.

000020801 540__ $$aText je chráněný podle autorského zákona č. 121/2000 Sb.
000020801 653__ $$a

000020801 7112_ $$aInternational conference on numerical analysis and applied mathematics 2014$$cRhodes (GR)$$d2014-09-22 / 2014-09-28$$gICNAAM2014
000020801 720__ $$aJašek, Roman$$iKolčavová, Alena$$iŽák, Roman$$iKrálík, Lukáš
000020801 8560_ $$ffischerc@itam.cas.cz
000020801 8564_ $$s510833$$uhttps://invenio.itam.cas.cz/record/20801/files/550017_1.pdf$$yOriginal version of the author's contribution as presented on USB, paper 550017_1.pdf.
000020801 962__ $$r20333
000020801 980__ $$aPAPER